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Associate Program Manager

SKU 362 Categories ,
Location

Bangalore

Technical area

YoE

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Description

Our products and community help students in their dream of global education & careers.
We also create modern financial products and services for international students. You can also think of us as a modern bank for international students!

Read more about us at TechCrunchOutlook Business

The founders, Arnav Kumar and Vaibhav Singh have past experience of building and investing in successful companies. The present team includes Alumni of top Schools, global firms (McKinsey, Deutsche Bank, HSBC, Citi Bank, SAIF Partners), and startups (CapitalFloat, Flipkart, Meesho, Incred, Drip Capital)

We have ambitious plans for 2021

Expanding the product portfolio – Credit Card, International Money transfer
Integrating and deepening the existing product –
a. IELTS, GRE, and TOEFL Preparation
b. Fully Virtual Counselling and Application Product
c. Integrating financing and scholarship in one single journey for the students
Building a community for the study abroad segment of students

Owing TOFU after the lead collection to drive the number of counseling meetings
Optimizing and scaling the counseling meetings done week-on-week to achieve the desired targets
Proactively analyzing data from multiple sources and generating daily business insights
Designing the process and customer flow for enriching customer experience
Identify product opportunities that will bring efficiencies & scale the output of the team
Ownership of day-to-day operations to ensure all deliverables are met in time
Setting up the communication for the clients using multiple channels – Whatsapp, Emails, IVR
Defining the re-engagement funnel for the cold leads

0-2 years of experience in problem-solving
Ability to define processes and manage operations
Experience in managing multiple stakeholders across engineering, operations, marketing
Ability to independently design, execute and measure experiments
Work experience in early-stage startups (0 ->1) or founding experience is a plus
Bachelors or equivalent degree from premier institutes is a plus

Right to win – The founding team knows the business & its secrets inside out
Backed by marquee global investors
Full ownership & autonomy
There is no glass ceiling for this role that limits your growth

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