fbpx

Engineering Manager - Incentives - Customer Platforms

SKU 2833 Categories ,
Location

Bangalore

Technical area

,

YoE

, , , , ,

HQ Location

Company Name

Company Size

Description

About the Role
At Gojek, engineering is central to everything we do: bringing our ideas to life and into the lives of our users. As our Engineering Manager for the Customer Platform team, you?™ll take the wheel in leading a team of 5 to 10 engineers, overseeing the system design within the scope of your team. You?™ll have full accountability of the growth and development of your team, adjusting their work pace and consistently engaging in knowledge-sharing endeavors. As the first formal leadership role in the Gojek engineering organization, you?™ll help ensure the inner workings of your team are operating seamlessly, providing the most effective and attractive loyalty programs for our customers.

What You Will DoOversee the planning, delivery, and (people) management for a team of engineers
Be accountable for the system designs within the scope of your team to fulfill both functional and non-functional requirements
Bring predictability & visibility of the team?™s delivery to all relevant stakeholders, which includes making complex technological context more accessible to improve the quality of decision making
Monitor and adjust team pace to instill urgency for success but protect the team from burnout
Participate actively in cross-team delivery collaboration and ensure learnings from the team are available to everyone
Take responsibility over the mentorship, development, and career management of your team members with guidance from senior leaders
Actively participate in the recruitment process and work with your manager on staffing plans for the team
What You Will NeedAt least 8 years of relevant industry experience (Engineers typically acquire the skills, knowledge, and experience necessary to meet the expectations of this role within this timeframe)
Experience managing, mentoring, and supporting a team of direct reports
Well-versed with Agile methodologies, best practices of writing tests, and Continuous Integration / Continuous Delivery
A hands-on work style and an interest of/skill in writing code
Experience developing end-to-end products across mobile and backend at scale
Excellent written & verbal communication skills focused on improving collaboration, understanding & information exchange across all stakeholders
About the Team
The Customer Platforms group oversees the core user flows within Gojek?™s Customer Apps which services tens of use cases to millions of users. The Customer Incentives team, a vertical of the Customer Platforms group with multiple pods, is in charge of the rewards, promotions, and loyalty programs offered to our end customers. Our team is based in Bangalore and is made up of engineering managers, Product Managers, Developers (Mobile and Backend), and QAs. Over the last year, our team has been working on introducing a brand new loyalty platform within Gojek, while working with other internal product teams and external groups to build an extensible platform. We?™ve also been focused on improving and scaling our rewards and benefits platforms to support the growth of the organization, devising more effective and relatable strategies to increase the net transactions enacted by users across the platform. Currently, this pod has been busy working on a project surrounding subscriptions and user journey improvements, with the goal of enabling our users to better manage various benefits and rewards. Combating remote work has brought us even closer, with frequent catch-ups over tea and sharing ways we have been keeping ourselves sane. Along with our desire to utilize smart technology and innovative engineering strategies to make people?™s lives easier, our team also bonds over our shared love for reading, gaming, and drinking lots of coffee. We work hard and play hard, and believe it or not, we actually enjoy each other?™s company.

Download Zigup app to

Explore more features​

Available on Play Store & App Store

Addtional features on Zigup app:

Available on Play Store & App Store

product company jobs - Download Zigup available at Play Store and Appstore

Download Zigup app to

Explore more features

Addtional features on Zigup app:

Available on Play Store & App Store

Filter by jobs

Location
Technical Area

Filter by companies

HQ Location