Front Office Tech/ Program Manager (ABS Tech)

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What you’ll do day-to-day

Responsibilities include demonstrating accountability by tracking progress, resolving dependencies, identifying issues, evaluating risks and communicating status to Group level Tech management and project stakeholders; Facilitating extensive collaboration between engineering management and DESCO stakeholders to help conceptualize tech solutions and the end product; Planning and managing product & solution development scope, stages, timeline, facilitate strategic technical decisions. ; Responsible for accuracy of data and commentary when reporting on high-visibility projects to DESCO stakeholders, Senior Managers & Group Heads; Working with stakeholders and build the product vision, and help conceptualize the business objectives for the engineering team; Diagnosing and resolving technical issues reported by users, managing prioritization and delivery of defect fixes; Providing updates to quarterly roadmap planning and tracking and MD reporting; Working with developers, quality testers and stakeholders to ensure that products are delivered on time and within quality specifications; Escalating capacity issues to Engineering management for resolution; Documenting processes in consultation with the development team, deploying engineering best-practices in line with industry standards and facilitating knowledge sharing sessions between groups; Tracking and managing interface level dependencies during product/ solutions integration cycles; Organizing/aligning multiple teams for delivery and drive execution while identifying, reporting and managing milestones/KPIs; Actively seek ways to standardize and improve efficiencies in execution.

Who we’re looking for

Bachelor’s Degree in Computer Sciences, Software Engineering, Technology Management, Business Management, or similar.

6-8 years of experience in technical program management, preferably in the FinTech industry.

Strong communication and interpersonal skills to manage 360 people related to the programs including stakeholders, development teams, vendors and senior management.

Advanced knowledge of the full life-cycle of software development, expertise preferred in agile frameworks.

Working knowledge of financial instruments and exposure to its related data analysis, will be preferred.

Experience in supporting product/ solutions development and providing leadership.

Extensive experience in software product engineering, deployment, integration, and issue triage/resolution.

Experience in identifying and defining operational (process and application performance) KPIs, measurement and reporting, and driving structured/ long-term continuous improvement across engineering performance.

Candidates with relevant experience looking to restart their careers after a break are encouraged to apply for this position.

The members of the D. E. Shaw group do not discriminate in employment matters on the basis of race, color, religion, gender,
gender identity, pregnancy, national origin, age, military service eligibility, veteran status, sexual orientation, marital status,
disability, caregiver status, or any other category protected by law. We are committed to the principles of
diversity, equity, and inclusion, and are eager to hear from individuals having a wide range of backgrounds and personal characteristics.

Candidates who are residents of California (any such candidate, a “California Resident”) should click

The D. E. Shaw group may collect, use, hold, transfer, and process candidates’ resumes and associated
information (including personal information contained therein) for purposes reasonably related to their
application, including without limitation: review and management of employment applications and supporting
materials; administration and management of offers to and communication with candidates; and administration,
management, and improvement of the recruiting operations of the D. E. Shaw group; and/or where
required in connection with a proposed sale, spin-out, reorganization, or outsourcing of all or some of the
business of the D. E. Shaw group. The D. E. Shaw group will not use such information for
purposes unrelated to
the foregoing, such as direct marketing of third-party products to candidates, without candidate consent. As
used herein, the term ”personal information” is meant to broadly describe information identifying or relating to
a specific individual; it is intended to encompass ”personal data,” ”sensitive personal data,” and ”personally
identifiable information” and similar terms, as those terms are defined by law in the jurisdictions in which the
D. E. Shaw group operates.

The D. E. Shaw group may transfer such personal information within and outside the country and
jurisdiction of
the locations where the D. E. Shaw group maintains offices, to other D. E. Shaw group
affiliates, to government
and regulatory authorities, and to third parties which provide or may provide support and/or services to the D.
E. Shaw group and for the purposes set forth above. The persons who may have access to this personal information
are other employees of the D. E. Shaw group, in connection with the performance of their duties of
and the other parties listed above, in connection with the business of the D. E. Shaw group. (Of
candidates will be considered for employment opportunities only in those countries in which they express

The D. E. Shaw group will use reasonable care to maintain the confidentiality of personal information
appropriate technical measures against unauthorized or unlawful processing and against accidental loss or
destruction of, or damage to, such information) and will retain such data as required by applicable law or
regulation. Candidates have the right to request access to, and correction of, their personal information in
accordance with applicable law; any such request should be submitted to recruiting@hyd.deshaw.com who have submitted a resume to the D. E. Shaw group and do not wish to proceed with their applications
email cvwithdraw@deshaw.com information of candidates who have been the subject of background checks
may have been transferred in accordance with applicable regulations, and any concerns with such transfers should be submitted to backgroundcheck-inquiries@deshaw.com

The D. E. Shaw group may retain candidates’ information for prospective recruiting activities,
including sourcing candidates for employment opportunities and for organizing events with prospective candidates,
in accordance with our internal data retention procedures. Please direct any questions regarding our data retention procedures to

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