Operations Product Owner and Cloud Expert

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What we offer

Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Apply now!

Job Title

Operations Product Owner and Cloud Expert

Summary and Role Information

• Member of the Agile Team responsible for defining Stories and prioritizing the Team Backlog to streamline the execution of program priorities

• Interface with other Dev Product owners, Development teams, Cloud experts and management translating requirements to backlogs.

• Contribute, Manage the product backlog for Cloud engineering & Operations, prioritize and evaluate the progress periodically.

• Experience in mulitcloud environment is a must.

• Experience in Monitoring, CI/CD’s and automation scripting.

• Active participation in program meetings and bring in visibility to the cloud operation and engineering team

• Following the scrum rituals focusing on planning, execution and review of sprints and releases.

• Review the live site issues, KPI’s and identify improvements for the Engineering & operation team

• Collaborating and work diligently with other engineering teams, Cloud experts, Development to continuously improve the architecture, tooling, monitoring, processes etc

• Implementing cost-control strategies

• Understanding Cloud API usage, command line interface and SDKs is a plus.

• Contribute Actively in driving customer escalations, expertly troubleshoot live-site issues


• Engineering degree (BTech, MTech, MCA) in Computer Science or a related subject

• 8+ years of relevant Industry & Domain experience, with strong analytical and problem solving skill

• 3+ years as a product owner and 5+ years experience with Cloud Operations (ITIL certification is an added advantage).

• Deep understanding about the three tier architecture, multi-tenancy etc.

• Deep understanding and hands-on operating enterprise level cloud services at scale.

• Leadership experience-Ability to confidently communicate with different layers of the management

• Strong customer focus and service minded

• Experience working with strategic suppliers for 3rd party resources

• Prior experience working in operationalizing 24×7 teams


We are SAP

SAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with 200 million users and more than 100,000 employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, we build breakthroughs, together.

Our inclusion promise

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone regardless of background feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.

SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Americas: Careers.NorthAmerica@sap.com, APJ: Careers.APJ@sap.com.

EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.

Successful candidates might be required to undergo a background verification with an external vendor.

Requisition ID:309507 | Work Area: Software-Design and Development | Expected Travel: 0 – 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations:

Job Segment:
Operations Manager, Cloud, Engineer, ERP, Operations, Technology, Engineering

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