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Product Manager - Tech

SKU 448 Categories ,
Location

Hyderabad

Technical area

YoE

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Description

DESCRIPTION

The Amazon Business Buying Experience team is tasked to deliver distinctly business procurement experiences to Amazon Business customers. Our teams continuously improve experience for millions of business customers, big and small, in all phases of their buying journey ranging from discovery, evaluation, and post purchase on desktop and mobile devices. We are looking for a product manager to own the innovation and growth in one or more feature areas within the pre-purchase charter (discovery and evaluation) with innovative, relevant and personalized solutions tailored to user personas within businesses. This product leader sets a long-term vision for his feature area within the pre-purchase space, ensures alignment with overall AB vision and creates and executes the roadmap to improve customer experience with new features and experiments.
The successful candidate will be a person who enjoys and excels in dealing with significant ambiguity and has keen interest in enterprise procurement and customer experience that is vastly complex with multiple user roles, groups, entities, and thousands of users for each customer. He/she will possess strong analytical capabilities, stellar verbal and written communication skills, thorough understanding of e-commerce consumer behavior and purchase funnels, and drive to rapidly test/learn/iterate mentality. He/she also brings strong collaborative skills and ability to engage leaders from technical teams, go-to-market teams (sales, marketing, and professional services), and UX/customer research teams to communicate and/or draw insights on customer needs/pain points and drive consensus on investments.
Key Responsibilities include:
· Execute on the current roadmap and constantly evaluate the prioritization to make maximum impact of available bandwidth.
· Define a 3-5 Year product vision for the assigned areas within pre-purchase buying experience that is a complement to the overall ABBX vision and can support expedient business shopping in compliance with customers’ buying policies on both desktop and mobile.
· Create a roadmap that meets current and future requirements for Amazon Business customer segments, such as enterprise, SMB and Micro segments.
· Contribute to the expansion of pre-purchase teams’ charters as needed based on the long-term vision to strike a balance between delivering end-to-end experiences and enabling internal and external partners/stakeholders.
· Work with other feature product managers in pre-purchase and post-purchase to ensure their roadmap and vision are aligned across AB Buying Experience with a focus on connected experiences and reusable UX components/patterns. Own Northstar metrics for assigned feature area(s).
· Work with engineering teams to build scalable solutions that enable rapid experimentation and incremental optimization on a continuous basis once the initial solutions are delivered.
· Partner closely with other AB feature teams, go-to-market teams, UX/customer research teams, and Retail teams to deliver features in the assigned feature areas within the buying journey.
· Be the interface and subject matter expert for your assigned feature area, create and nurture relationships with other AB feature teams and retail teams.
· Contribute to tech strategy of your features and provide guidance to tech teams to come up with future-proof designs.
· Drive effective teamwork, communication, collaboration and commitment across multiple disparate groups with competing priorities.

BASIC QUALIFICATIONS

· A bachelors degree or equivalent experience.
· Experience in delivering complex, scalable Tech projects involving multiple platforms
· Experience in working with teams/cultures across the globe
· A passion for metrics/analytics to deliver on business objectives

PREFERRED QUALIFICATIONS

· An MBA or an advanced degree with 3+ years’ experience in Product Management, Product Marketing or Program Management.
· Experience in delivering complex, scalable Tech projects involving multiple platforms
· Track record of delivering products in e-commerce

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