Program Manager

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Role: Technical Program Manager

Expectations (what you will do):

• Build positive relationships with engineering and product management and business leaders, ensuring the quarterly, annual planned programs are delivered on time and with the highest quality

• Be involved in full software development life-cycle, from ideation, through implementation to post-production support.

• Drive day-to-day progress of programs & projects and keep various levels of management informed of project status and health

• Anticipate bottlenecks, escalate effectively, anticipate and make trade-offs, and balance the business needs versus technical constraints.

• Drive strategic and tactical decisions for bottlenecks in your projects with Engineering, Product, Business alignment

• Build efficiency in communication and development process and guide the team to use project delivery process to scope work effectively

• Pursue issues and risks, craft mitigation plans and bring them up to appropriate decision makers, remove team impediments

• Report project status to team members and management with the right level of detail and strategic importance

• Develop positive partnerships with the multiple teams

• Lead to create direction in the face of ambiguity and competing priorities.


• Well-rounded technical backal multi-team environment

• Excellent problem-solving and partnering skills

• Experience in managing multiple complex projects across functional teams with a large number of interdependencies.

• Good understanding of Agile, Lean and/or Scrum methodologies, ability to drive and develop new process(es) or methods for software development

• Ability to turn unknowns to knowns. Demonstrate a strong bias to action

• Strong verbal, presentation and written communication skills with the ability to appropriately communicate with the intended audience

• Ability to excel in a diverse environment and value different opinions

• Curiosity and strong negotiations skills are must haves

• Willingness to “wear many hats” and help in any area as needed (full ownership)

• Interest in creative ways to handle a problem

Basic Qualifications:

• Bachelor’s Degree in Computer Science, Information Systems or equivalent

• 4+ years of full-time program management experience with significant exposure to Application/Product development.

• 1+ years of experience in working with multiple Tech and Product Teams

• A track record of delivering technical programs, projects, and products in a highly technical ground and understanding of tech architectures, current Web, Mobile App technologies

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