Program Manager

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Amazon India is seeking a highly analytical and detail oriented candidate to join the Marketplace Business Operations (MBO) team in Hyderabad. As part of the MBO team, you will work with global product, technology and operations teams to drive key initiatives to improve the overall Customer experience at Amazon through qualitative and quantitative problem analyses.
You will also be responsible for helping set up new programs, build and validate hypothesis, run pilots, benchmark and govern the performance of existing projects, publish detailed reports, and manage critical communication with global teams.

An ideal candidate will be a self-starter who is passionate about discovering and solving complicated problems, learning complex systems and policies, working with data, building reports and managing escalations. You will also be passionate about helping the team make great decisions, possess exceptional skills in project management and reporting, and be interested in operations and e-commerce industry. You will be detail-oriented and organized, capable of handling multiple projects at once, and capable of dealing with ambiguity and rapidly-changing priorities.

Candidates must be comfortable both as individual contributors and in a team environment, and must be obsessed with serving the customer. Our environment is fast-paced and requires someone who is flexible, detail-oriented, and comfortable working in a deadline-driven work environment.

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