* Must have Program & Stakeholder Management
* Ensuring collaboration with the stakeholders and execute programs
* Exposure in Client management and handling escalations?
* Ensure sharing overall status and weekly reports
* Must have Functional & Technical expertise in?
* Merchant on-board ? Knowledge in Merchant on-board process, Merchant
Category code details, high level Interchange pricing aspects, MATCH & NMAS
processing, risk profiling
* Merchant integrations – APIs, Plug-Ins, SDK integrations, multiple platform
* Transaction processing ? Payment methods, Transaction lifecycle Management,
* Payment channels – Familiar with Cards, UPI, NetBanking, Wallets, BNPL,
EMI, eMandate/NACH, etc? ??
* Merchant Settlement ? Merchant Fees, taxes, Merchant settlements and
familiar Nodal processing concepts??
* Knowledge of product/ program delivery channels – Payment Gateway, Digital
* Extensive knowledge and facilitate pre-sale support, able to prepare scope
documents and support during Merchant and bank integrations
* SPOC between the Banks, Product and Sales Teams.
* Must possess knowledge of – Program Management, Stakeholder Management,
* Must have ETED transaction processing in Payments and settlement aspect
* Must be familiar with the SDLC process.
* Provide Pre-sales support & initial discussions with Bank/Merchant team
* Product trainings and feature offerings to Banks & Merchants?
* Provide necessary support for Bank Audits & Payment collections
* Manage SLAs and TATs