Senior Manager, Cloud Engineering

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Company Description

ServiceNow is making the world of work, work better for people. Our cloud?‘based platform and solutions deliver digital workflows that create great experiences and unlock productivity for employees and the enterprise. We’re growing fast, innovating faster, and making an impact on our customers’ and employees’ lives in significant and important ways. With over 6,900 customers, we serve approximately 80% of the Fortune 500, and we’re on the 2020 list of FORTUNE World’s Most Admired Companies.®

We’re looking for people who are ready to roll up their sleeves and help us build on our incredible momentum, our diverse, engaged workforce, and our purpose to make the world of work, work better.

Learn more on Life at Now blog about their experiences working at ServiceNow.

Job Description

What you get to do in this role:u202fu202f

Manage product development activities in a high-paced environment.

Work closely with product management, design, support and other dev teams to deliver high-quality solutions

Manage day-to-day activities of the development team

Use critical thinking skills to solve difficult and sometimes ambiguous problems

Management of departmental resources, staffing, mentoring, and enhancing and maintaining a best-of-class engineering team


To be successful in this role you have:

10+ years of experience with technologies relevant to SN and advanced coding skills with high quality results.

Supervises experienced professional employees, who require little oversight in completing assigned work, providing oversight and approval when appropriate

Influences and provides guidance to employees outside of their area of expertise, around policies, practices and procedures.

Provides direction, delegation of assignments, and support to accomplish tasks with their team

Strong hands-on experience with open source tools and agile development environments.

Fluency in one or more relevant programming language (Java, C++, Ruby. Shell, JavaScript)

Able to articulate broad concepts and use those concepts to understand and develop solutions for problems.

Ability to plan and execute a project based on organization priorities, context, risks and desired outcomes.

Strong ability to exercise discretion and judgment of best practices and coding standards pertaining to various role specific requirements (e.g. programming languages and tools, network design, functional design, algorithms, patterns, design and development, etc.).


Additional Information

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at +1 (408) 501-8550 for assistance.

For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.

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