Senior Product Manager

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You will join a team working to transform our business for the future. As a Senior Product Manager, you will be the Product Owner applying innovations for critical services, capabilities and experiences in our Intuit Expert Platform. In this role, you will apply customer empathy and uncover insights in order to drive clarity on biggest opportunities and competitive differentiation in your space for service-based offerings. Representing our skilled workforce of experts, this role will lead delightful product experiences by scaling a platform of tools and innovations our team can use to best serve our customers across Intuit (the second side of a 2-sided network).

What you’ll bring
4+ years of experience of product management in designing and delivering world-class software products
Designed and shipped multiple impactful SaaS software experiences
Experience in workforce products, human enabled digital products or 2-sided networks
Demonstrate deep customer empathy and curiosity
Experience partnering with engineering and design teams to define, build, and maintain products which are critical to growth, engagement, and retention
Strong verbal and written communication skills
Passion for solving problems (large and small)
Strong analytical skills paired with a data-informed mindset
Capable of decomposing a big vision into bite-size milestones
BS in Computer Engineering or Computer Science a plus, MBA preferred or equivalent experience

How you will lead
Develop product strategy for to solve the biggest needs of our expert cohorts, those that deliver Live and Full-Service offerings as well as those that deliver product support
Partner up with teams across a complex organizational ecosystem to deliver maximum value for our experts, driving product priorities / backlog, evaluating feedback from experts and successfully leading the product execution
Collaborate with teams of top engineers, designers, analysts to guide products from conception to launch, gathering detailed requirements and championing execution of the roadmap with high quality and speed
Champion delivery and adoption of the Intuit Expert platform in a standard and consistent manner across Intuit offerings
Develop success metrics to measure product health, adoption, and performance and identify areas for improvement
Effectively communicate with partners, leaders and peers regarding the product roadmap and execution

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