Senior Program Manager

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Sr. PM WSD CFE India

Would you like to work in a dynamic environment and be a part of a team where learning and growth is a constant endeavor? Do you have the passion to innovate and contribute to the execution of the Windows as a Service (WaaS) servicing model and keep cloud and edge devices secure and productive? If you answered “yes,” you will want to join our team!

We are the Customer Focused Engineering (CFE) team in Windows Servicing and Delivery (WSD) organization. We deliver updates to every Windows-based device in the world to protect users and enable them to be productive. While security remains our primary focus, we also enable our commercial and enterprise customers by enabling new device support, addressing reliability and upgrade blocking issues. Our work is critical for the Windows family of devices (PCs, Phones, and Servers), SurfaceHub, Hololens, Azure and more. We are an agile team and ship twice every month, impacting over a billion Windows devices in the ecosystem.

We are looking for a Sr. Program Manager for the team in Hyderabad India. We encourage a growth mindset where failures are learning opportunities, feedback is a gift and collaboration yields better outcomes. Customers are the number one reason we exist; ensuring they have excellent experiences with Windows is our top priority. Customer excitement helps drive our own passion to create quality experiences.


Key responsibilities:

Drive strong area strategy while partnering closely with internal stakeholders to define, prioritize end execute on business priorities.
Work closely with cross functional teams of engineers, partners and customer support to deliver monthly Windows updates with high quality.
Foster effective partnerships with teams across the company by aligning, defining and measuring common goals.
Manage priorities for engineering team based on a deep understanding of the broader Windows ecosystem and customer scenarios.
Manage schedules, risks, issues and communicate them effectively to the team, management, and partners to maintain high-quality releases.
Use data to influence and drive decisions.


8 years of program management experience with a strong technical understanding
Proven track record of going technically deep and delivering cloud-scale technologies.
Ability to handle critical situations with confidence, identify potential solutions and create alignment across stakeholders.
Flexibility to learn and apply learning to improve business outcomes, positive impact for the team and self.
Great communications skills, both verbal and written.
Ability to lead by example and display growth mindset.


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