Senior Program Manager

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This is a terrific opportunity if you are excited to work on developer platforms and with teams across Microsoft, drive planning and solve challenges for a large-scale service that is critical path for Office 365 and Microsoft’s success.

The Group: M365 Core builds the infrastructure, platforms, AI/ML and communications backbone for Microsoft 365. Our mission is to build a trusted platform that enables us, and our 3rd party partners, to create both people and group-centred productivity experiences. We do this by bringing together the entire breadth of our customers’ data assets with personalized user information to create a compliant and agile platform that democratizes the ability for developers to build intelligent M365 applications.

The Team: M365 Core Ecosystem team is the team that builds: 1. the Substrate data plane business logic that power core productivity data sets like mail, calendar, contacts, people, and tasks; and the APIs exposing those capabilities. 2. The Microsoft Graph developer experiences, documentation, tooling and SDKs. And 3. We also drive the strategy for coherence, growth and security of the Microsoft 365 platform, collaborating with multi-disciplinary teams all across Microsoft to realize the opportunity for Microsoft and the 3rd party ecosystem that builds high value applications for our common customers.

The Role: This is a role working with the evolution of services within the Microsoft 365 platform and Microsoft Graph. You will be responsible for contributing to the strategy and managing the roadmap for Exchange APIs, which many internal Microsoft teams and our external partners depend on. These APIs operate at high throughput and scale impact hundreds of millions of customers world-wide.

You will be responsible building the backlog of work that the team will do and work tightly with engineering teams to get those features developed. You will engage directly with our internal / external partners and customers to understand their requirements and triage their issues. M365 is growing and this is a great opportunity to have a large business impact in providing increased value to our customers.

You: We all bring something different to the table, and no doubt you do too. With that in mind, we are looking for diversity of backgrounds to build a well-rounded, flexible, nurturing, and healthy team that can execute incredibly well now and evolve for the future.


Core Responsibilities/Skills:

Curiosity and Customer Empathy – We’re looking for PMs that are curious and seek to deeply understand our customers and their challenges, that put the customer first before the solution.
Vision Driving the initial vision for a product and selling the vision to get it funded.
Planning Creating short term and long-term roadmaps for your product
Technical experience Exposure to Platforms and/or API Design.
Energy Bring it! Microsoft moves fast, and the cloud industry moves even faster. We’re looking for passionate, motivated people who inject energy and a sense of urgency into the projects and teams they work on.
Clarity Clarity is perhaps our most important value add. New is always hard and comes with a long list of questions. Our job is to align everyone on the same plan and keep them there.
Results We’re looking for doers… people who consistently get stuff done. How do we measure success? Deliver the right infrastructure at the right time in the right place at the right cost and with minimal surprises. That’s a fantastic result!
Collaborator Partnering with others is at the heart of this role, so strong collaboration skills are essential. Great collaborators aren’t just easy to work with they also raise tough questions, challenge others as necessary and negotiate win/win solutions.
Learner Working on a fast-paced industry requires an ability and appetite to learn quickly… and to keep learning. In short, we are looking for people with growth mindsets.
Teammate We seek amazing teammates. People who help each other, solve problems together, motivate others. People who are caring and want to create a healthy environment. We’re also looking for folks that want to have fun and apply the term “team” at the broadest level irrespective of organizational lines.
Experience Product planning, engineering, cloud services, operations, partner management, data analytics and developer platform experiences are all beneficial for this role and our team. The more of these you have, the better.


Basic Qualifications:

Demonstrated experience working on APIs and /or developer platforms
Track record of shipping SaaS services
Experience working across distributed teams
5+ years of industry experience (software, cloud services) or equivalent experience.

Preferred Qualifications:

BS degree in computer science or similar technical field
Online services experience preferred.
2 years hands-on coding experience in one of the following languages: JavaScript, C#, Java, Python, Golang, Rust


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