Freshworks makes it fast and easy for businesses to delight their customers and employees. We do this by taking a fresh approach to building and delivering software that is affordable, quick to implement, and designed for the end-user. More than 50,000 companies — from startups to public companies — around the world use Freshworks software-as-a-service to enable a better customer experience (CRM) and employee experience (ITSM, HRSM).
Headquartered in San Mateo, California, Freshworks has a dedicated team operating from 13 global locations to serve customers, including American Express, Sony, Vice Media, TaylorMade, Sotheby?s, Stitchfix, OfficeMax, Multichoice, Delivery Hero, ITV, and Klarna.
Freshworks transforms the way world-class organizations collaborate with customers and co-workers. The suite includes Freshdesk (omnichannel customer support), Freshsales (sales automation), Freshmarketer (marketing automation), Freshservice (IT service desk), Freshteam (HR management system).
Overview of the role :
We are hiring a data engineer for our data platform team that processes several terabytes of data in a day generated by Freshworks??products. The team works like an agile software laboratory experimenting with open source software and translating them to business-critical use cases.
Ideally, though not necessary, you would have had experience writing MapReduce programs beyond just word count examples or tried building your own search engine. If you have written scalable code as a backend engineer and can demonstrate an interest in big data, we can help learn on the job!
Must have 4 plus years of experience on working with Scala and SQL.
Have professional experience working with one or more of the following: Spark/PySpark, Hadoop, HDFS, HBase, Solr, or services like Cloudera/Hortonworks/MapR
Experience in writing code in a scripting language like Python or Ruby or Java
Comfortable in Linux with ability to write small scripts in Bash/Python grapple with log files, Unix processes/sockets, and networking
Expertise in Scala/Java including the understanding of JVM & GC would be a huge plus
Know what CAP theorem means in the context of building distributed systems
Familiarity with AWS to reason an appropriate instance type for a given use case
Enjoy being challenged and to solve complex problems on a daily basis