Senior Technical Program Manager

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Technical area


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About Flipkart

Flipkart is India’s largest e-commerce marketplace with a registered customer base of over 150 million. In the 10 years since we started, Flipkart has come to offer over 100 million products across 120+ categories including Smartphones, Books, Media, Consumer Electronics, Furniture, Fashion and Lifestyle.

Launched in October 2007, Flipkart is known for its path-breaking services like Cash-onDelivery, No-Cost-EMI and 10-day replacement policy. Flipkart was the pioneer in offering services like In-a-Day Guarantee (65 cities) and Same-Day-Guarantee (13 cities) at scale. With over 1,20,000 registered sellers, Flipkart has redefined the way brands and MSME’s do business online.

Job Description

The Stage/The Gig
Deployment function and is responsible to drive large, complex, multi-phased Technical

Initiatives that helps to deliver Product/Tech and Business & Operations Capabilities that are

identified by Flipkart Leadership as part of Quarterly OKR process. Technical Program

Management acts as an enabler by playing a critical role in initiation of programs defining,

structuring and building a deliverable based plan in leading cross-functional Product/Tech

teams to focus on outcomes that has business value meeting strategic objectives. Technical

Program Management function receives very broad guidance from top management and

requires a high level of initiative and problem solving ability in a highly ambiguous

environment with-in Flipkart.

Technical Program Management make things happen at Flipkart by translating

Business/Product asks in to successful Technical Deployment via Programs.

Your Responsibilities:
● Partner with Business, Product / Tech owners and Operation Leaders in

understanding long-term capabilities / initiatives that needs to be managed in-line

with the Organisational/Functional goals. Based on the asks, create the product

backlog and keep it groomed always

● Own and execute E2E the SDLC for one or more top level key technical initiatives by

partnering with Project Sponsors, other Technical Program Managers, and multiple

development teams

● Partner with Architects and drive high-quality technical solutions, and provide inputs

regarding architecture, design, and priorities

● Identify, assess and mitigate risks, provide escalation management, anticipate and

make tradeoffs balancing the business needs versus constraints

● Clearly articulate & communicate vision, plans and project status to Flipkart

Leadership Team and key technical and business stakeholders

● Engage with other teams across Flipkart to evangelize the team and your projects, to

build relationships and help identify existing technologies/processes that can be

leveraged to meet your team’s goals

● Besides managing and executing Technical Programs, you will also need to drive the

Strategy Setting & Review exercises like OKR Finalisation, Quarterly/Monthly OKR

Reviews for the Product/Tech teams

You (Must Haves):
● Good business & product/tech understanding of few of the following

○ Mobile App Development

○ User Experience Design

○ Payments

○ Search & Recommendations

○ Ads Platform

○ Market Place

○ Pricing & Promotions

○ Catalog & Listings Management

○ Fulfillment & Supply Chain

○ Datacenter Capacity Planning

○ Analytics

○ Data Science, Data Services & Platform

○ Machine Learning & Artificial Intelligence

● Strong technical, analytical and quantitative skills with the ability to use data and

metrics to back up assumptions, recommendations and drive decisions

● Demonstrated ability to understand and discuss technical concepts, manage tradeoffs

and evaluate opportunistic new ideas with internal and external partners

● Hands-on experience in establishing and driving Agile methodology

● Adept at being detail-oriented with a demonstrated ability to self-motivate and

follow-through on programs

● Ability to think both strategically and tactically and to drive execution. Should be

equally comfortable with long term planning and day to day progress tracking and


● Proven track record of taking ownership and of delivering results in a fast paced

environment, including history of successfully delivering large scale projects end to

end, through the entire life-cycle

Competencies needed for Success: (Must Have)
● Product/Tech Thinking – Understand the overall product/tech strategy, Influence

the cross functional team to align on the initiative, showcase an entrepreneurial

mindset​ in solving the underlying product/tech challenge

● Technology Acumen – Provide valid technical views (as needed) relevant to the

technical program and exhibits content leadership

● Stakeholder Management – Align the stakeholders on ’What’s’ and the ’How’s’ of the

Technical Program

● Planning & Execution – Drive execution rigor ​using set practises , ​Manage & Drive

Change​ wherever needed

● Problem Solving & Decision Making – Proactively identify problems & drive solutions,

Make decisions which are based on the values and principles of the organization


● 6-14 years industry experience in total with min 4 to 8 years of product / technology

background in implementing Product & Tech solutions addressing business needs &


● Experience in partnering with Senior Leadership & driving Strategic Initiatives

● Must have led large, multi-team technical programs / initiatives that addressed end

customer’s pain points / business outcomes directly

● A very good understanding of Program Management methodologies including

hands-on experience in driving various aspect of program management

● Very good understanding of SDLC methodologies, in particular Agile methodologies

and a know-how in implementing & adapting them

● Startup experience will be a plus

Must Have Qualifications
● Bachelors/Masters Degree in Computer Science/Information Technology

● PMP certification

● CSM certification

Open Positions


Skills Required

Program Management



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