Frontdoor is a company that’s obsessed with taking the hassle out of owning a home. With services powered by people and enabled by technology, it is the parent company of four home service plan brands: American Home Shield, HSA, Landmark and OneGuard. Frontdoor serves more than two million customers across the U.S. through a network of 15,000 pre-qualified contractor firms that employ over 45,000 technicians. The company’s customizable home service plans help customers protect and maintain their homes from costly and unplanned breakdowns of essential home systems and appliances. With more than 45 years of experience, the company responds to over four million service requests annually (or one request every eight seconds). For more details, visit frontdoorhome.com.
Our Software Engineers are product focused, giving them the opportunity to work on a product and understand the layers of the software stack.Work includes documentation, automated testing, debugging, working with algorithms and data structures, coding, design, system performance scaling, and problem solving for highly technical and complex software programs.Responsibilities also include providing independent execution of large projects impacting teams of 3-4 people, contributing to the development of new ideas and principles, and working on long-range programs and objectives.
Write documentation and automated tests for code to be written. Implement functionality for automated tests that will successfully pass and meet coding standards. Debug production issues and create subsequent mitigation plans. Optimize performance of existing implementations.
Look at non-familiar code and identify issues, while improving overall quality of system, and helping team members with debugging issues.
Build the right data structures, add indices to fix performance issues, and determine data structures that perform best with respect to third party integrations.
As a component owner, where the component impacts across multiple platforms (1-5 member team), refactor critical components of code, write easily extendable code, convert abstract engineering goals into actionable items and deliver it, code complex problems, dispatch algorithms, and make improvements to automation infrastructure.
Identify platform quirks and hidden methods that can slow down or boost performance. Provide quick fixes to performance issues.
Mentor lower level software engineers, while coaching and influencing the performance the performance and progression of others on the team.
Work with team to establish benchmark around the work done in App or in Backend. Determine where the bottlenecks are and how to implement better solutions.
Prioritize tasks with Scrummaster that leads the team to be successful.
Bring forward ideas to experiment and work in teams to transform ideas to reality.
Bachelor’s degree in Computer Science, Electrical Engineering, or related field required. Master’s degree preferred.
8-12 years product development experience
Advanced understanding of computer science fundamentals, such as data structures, (trees, graphs, hash tables); understanding of functioning and implementation of basic algorithms, such as sorts, searching, and the capability to explain performance characteristics using Big-O Notations.
Capability to debug moderately complex problems and analyze logs in production systems and to read existing code.
Deep understanding of various data storage options, such as relational, no-SQL, etc.
Excellent scripting skill in Shell, Python, or Ruby
Excellent skills in languages, such as C, C++, Java, Golang, .net Core
Experience in defining process with clear objectives and ways to measure the effectiveness of the process
Ability to be on call on a rotating basis for the services owned by the team.
Strong leadership skills with capability to lead a team of engineers
Experience in developing products in an Agile development environment
Experience working in a CI/CD environment
Understanding of Git and development activities such as merge and conflict resolution of code
Understanding and experience in Docker, Kubernets, and AWS cloud services
Physical Demands and Working Conditions
The physical demands are representative of those that must be met by an employee to perform the essential function to this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Incumbent must be prepared to:
Move up to 10 pounds occasionally, by lifting, carrying, pushing, pulling, or otherwise repositioning objects.
Sitting for long periods of time while using office equipment such as computers, phones and etc.
Fingering and Repetitive motions; such as movement of wrists, hands and fingers while picking, pinching and typing during your normal working environment.
Express or exchange ideas with others through the use of spoken word, quickly, accurately, and at an easily audible volume, and receive detailed information through oral communication at usual speaking levels without correction, and/or make fine discriminations in the nature of sounds in the environment.
Incumbent is required to have:
Close visual acuity to perform detail oriented activities at distances close to the eyes, as well as visual acuity to perform activities at or within arm’s reach with skill, control, and accuracy, such as preparing and analyzing data, viewing computer screen and expansive reading.
Incumbent will be subject to:
Inside working conditions: The change of building environment such as with or without air conditioning and heating.
Frontdoor is a company that’s obsessed with taking the hassle out of owning a home. With services powered by people and enabled by technology, it is the parent company of four home service plan brands: American Home Shield, HSA, Landmark and OneGuard, as well as AHS Proconnect , an on-demand membership service for home repairs and maintenance, and Streem, a technology company that enables businesses to serve customers through an enhanced augmented reality, computer vision and machine learning platform. Frontdoor serves more than two million customers across the U.S. through a network of more than 16,000 pre-qualified contractor firms that employ over 45,000 technicians. The company’s customizable home service plans help customers protect and maintain their homes from costly and unexpected breakdowns of essential home systems and appliances. With nearly 50 years of experience, the company responds to over four million service requests annually (or one request every eight seconds).For more details, visit frontdoorhome.com.
Job Category: Engineering