Sr Customer Product Manager- Studio Store

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About Builder.ai

Innovation is fueled by the power of possibilities. A few years ago, it was virtually impossible to innovate because building software needed a degree. It was simply too expensive, too complex, too risky and ultimately, too inefficient. That’s why only 16% of projects were ever completed on budget and worse yet, 78% failed.

We’re changing that. We’re flipping software development on its head and kicking out the notion that you need to be an expert or participate in boot camps to learn how to make an app.


Our human-assisted AI platform helps anyone build, run & scale tailor-made software. Everyone from the bakery in Riyadh and nursery in London, to Fortune 100 companies like the BBC or Pepsi.

Life at Builder.ai

It’s a place where everything moves at lightning speed and it’s certainly not for the faint of heart. We celebrate diversity and push everyone to do more with less, while creating and championing a culture that empowers everyone to experiment, push boundaries and learn by doing. Every Builder runs to our core value system of HEARTT (Heart, Entrepreneurship, Accountability, Respect, Trust & Transparency) and we’re always looking for team players with a point of view, a sense of humility and a let’s-get-stuff-done attitude.

Our scale-up is at the intersection of a quirky startup where designers and machine learning specialists work on problems together and savvy commercial teams working with finance folks to invent new business models.

Requirements Passionate about loosely held values and ideas. We want someone who has experience but is not blinded by the path already taken.
Must be from an e-commerce background.
A minimum Bachelor Degree, 7-10 years of project management experience.
Technical Knowledge is a must
PMP certification preferred
Self-motivated, quick and assertive
Extremely detailed oriented and organized
Exceptional time management skills
Excellent writing and communication skills
Cool, calm, collected and collaborative work well under pressure and comfortable with change and complexity in dynamic environments. Can shift readily between the ”big picture” and the small-but-crucial details, knowing when to concentrate on each.
Ability to develop project/product plans, manage individual deadlines and goals.
Knowledge of project/product metrics, including gathering, reporting, trend analysis, creation, and metrics.
Ability to identify issues and problems, generate solutions and choose appropriate alternatives using basic root cause analysis.
Manage project scope by assessing requirements changes, determining and conveying impact on budget, time and risk.
Manage client expectations, anticipates operational and tactical risks and tracks them.
Clarify, identify, and track requirements and issues, remove barriers, resolve minor project issues and escalate to immediate manager where required.
Stays abreast of current industry trends and new technology through professional associations, trade journals, networking, and associated training and seminars.
Benefits Health and Wellness benefits including competitive medical, dental, and vision plans
Performance-based bonuses and stock options
Generous vacation and time off benefits including paid holidays
Generally flexible working hours
A collaborative culture where unconventional thinkers come together to solve interesting problems and having fun while doing it
Mission-driven company that is making the world a better place

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