Sr Staff Product Manager

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Company Description

ServiceNow is making the world of work, work better for people. Our cloud‑based platform and solutions deliver digital workflows that create great experiences and unlock productivity for employees and the enterprise. We’re growing fast, innovating faster, and making an impact on our customers’ and employees’ lives in significant and important ways. With over 6,900 customers, we serve approximately 80% of the Fortune 500, and we’re on the 2020 list of FORTUNE World’s Most Admired Companies.®

We’re looking for people who are ready to jump right in and help us build on our incredible momentum, our diverse, engaged workforce, and our purpose to make the world of work, work better.

Learn more on Life at Now blog about their experiences working at ServiceNow.

Job Description

What you get to do in this role:

● Partnering with cross functional teams to formulate product plans and execute on product roadmap (Engineering, UX, other Product Managers)

● Take leadership responsibilities as someone who is committedu202fto the outcome regardless of the role oru202forganizationalu202fboundaries

● Distill complex problems into easily understood requirements and provide solutions

● Partner and influence horizontal products and platform roadmaps, in order to leverage innovations that’s delivered across the entire ServiceNow product portfolio.

● Be instrumental in driving user experiences that delight end users while delivering value to customers.

● Lead prototyping and early ideation of new product features, capabilities.

● Communicateu202fproductu202fprioritiesu202fand buildu202fconsensus


In order to be successful in this role, we need someone who has:

● 8+ years of enterprise application product management experience at least 5 years in SaaS.

● Entrepreneurial approach and comfortable in a dynamic, results-driven environment that includes a background in both small and large organizations.

● Relentless focus on product-market fit; deep curiosity about customeru202fneeds and a track record inu202fbuilding customer relationshipsu202fand delivering customer-centric solutions

● Excellent cross-functional collaborator, able to influence and drive cross-functional teams toward a goal. History of teamwork and willingness to roll up sleeves to get things done.

● Strong analytical and quantitative skills with the ability to use data and metrics to back up assumptions and recommendations; understanding and experience with using data and analytics to optimize the user experience and enhance the product.

● Excellent written and oral communication, with the ability to communicate effectively on both technical and business topics; able to present equally effectively to multiple audiences

● Self-directed with the ability to think strategically and execute tactically; attention to detail and proven ability to manage multiple, competing priorities simultaneously.

● Ability to work hands on, starting small, and scaling up over a period of time.

● Ability to handle multiple competing priorities in a fast-paced environment, focusing on high impact activities

● You’re a practitioner of Agile methodologies and making them work in different organizations and environments.

● Knowledge of the ServiceNow platform and current applications portfolio is a plus.


Additional Information

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at +1 (408) 501-8550 for assistance.

For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.

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