Staff Product Manager

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Company Description

ServiceNow is making the world of work, work better for people. Our cloud‑based platform and solutions deliver digital workflows that create great experiences and unlock productivity for employees and the enterprise. We’re growing fast, innovating faster, and making an impact on our customers’ and employees’ lives in significant and important ways. With over 6,900 customers, we serve approximately 80% of the Fortune 500, and we’re on the 2020 list of FORTUNE World’s Most Admired Companies.®

We’re looking for people who are ready to jump right in and help us build on our incredible momentum, our diverse, engaged workforce, and our purpose to make the world of work, work better.

Learn more on Life at Now blog about their experiences working at ServiceNow.

Job Description

What you get to do in this role:u202fu202f

Lead product strategyu202fthatu202fsets us up for success as weu202flook to growu202fto $10B+ inu202frevenue

Communicateu202fproductu202fprioritiesu202fand buildu202fconsensus

Assume leadership responsibilities as anu202faccountable owner who is committedu202fto the outcome regardless of the role oru202forganizationalu202fboundaries

Work withu202fmultipleu202fteamsu202ftou202fguideu202fprojectsu202fthroughu202fdevelopmentu202fand bring high-quality products to life

Integrate usability studies, research and market analysis into product requirements to enhance user satisfaction

Communicate complex problems into easily understood requirements and provide solutions

Develop multi-modeu202fcommunications that convey a clear understanding of the needs of different audiences

Lead the promoting of efforts across different groups of team members, along with the ability to influence inside and outside of your team.


To be successful in this role you have:

8+ years of softwareu202fproductu202fmanagement experience

Strong prioritizationu202fskillsu202fandu202ftheu202fdiscipline to focus on highu202fimpactu202factivities

Experienceu202fdefining andu202fcapturingu202fproductu202frequirementsu202fandu202ftransforming them intou202fau202fproduct roadmap

Deep curiosity about customeru202fneeds and a track record inu202fbuilding customer relationshipsu202fand delivering customer-centric solutions

Drive solution development through big-picture solution development

Ability to serve as a team lead and coach employees at lower levels


Additional Information

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at +1 (408) 501-8550 for assistance.

For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.

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