Staff Software Engineer

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ServiceNow is making the world of work, work better for people. Our cloud?‘based platform and solutions deliver digital workflows that create great experiences and unlock productivity for employees and the enterprise. We’re growing fast, innovating faster, and making an impact on our customers’ and employees’ lives in significant and important ways. With over 6,900 customers, we serve approximately 80% of the Fortune 500, and we’re on the 2020 list of FORTUNE World’s Most Admired Companies.®

We’re looking for people who are ready to roll up their sleeves and help us build on our incredible momentum, our diverse, engaged workforce, and our purpose to make the world of work, work better.

Learn more on Life at Now blog about their experiences working at ServiceNow.

Job Description

Job Title: Staff Software Engineer


Work matters. It?™s where we spend a third of our lives. And the workplace of the future is going to be a great place. We?™re dedicated to bringing that to life for people everywhere. That?™s why we put people at the heart of everything we do.

People matter. Our people have a passion for learning, building, and innovating. Whether you?™re an engineer, a sales professional, a finance professional, or anything in-between, our roles aim to provide each person with meaningful impact and plenty of space to grow.


The charter of the ServiceNow TechOps Development team is to develop business applications and customizations on the ServiceNow platform. We develop easy-to-use innovative SaaS solutions for all our internal users and for our customers to interact with us. The team works on multiple complex projects simultaneously using Agile methodologies.


The successful candidate will work on JavaScript development across all ServiceNow products – delivering new functionality, implementing the latest features of ServiceNow and customizations as needed.

What you get to do in this role:

Design and develop the best cloud software for businesses using ServiceNow platform.
Work closely with the product owners to understand detailed requirements and own your code from design, implementation, test automation and delivery of high-quality product to our users.
Collaborate day-to-day with an energetic team of like-minded developers, product managers and quality engineers using agile software development methodology.
Master new functional areas and take ownership of features that matter to our customers.
Design features with a core commitment to quality and an eye to how the products will evolve in future releases.


In order to be successful in this role, we need someone who has:

Bachelor or Masters degree in computer science engineering or equivalent
11+ years working in a comparable software development role, some of this experience should be as an architect
Expertise in coding efficient, object-oriented and modularized software
Experience with Java and object-oriented JavaScript
Experience working with JavaScript libraries such as Angular/React JS, Bootstrap, jQuery, and Prototype
Good knowledge of AJAX, JSON, XML, SOAP, REST and associated frameworks
Exposure to ServiceNow platform and ML/AI is a big plus
Exposure to DevOps culture is a plus
Passion for software development and problem solving
Demonstrated aptitude for learning new technologies quickly
Exceptional debugging, testing, and problem-solving skills
Strong written and verbal communication

Additional Information

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at +1 (408) 501-8550 for assistance.

For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.

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