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Support Engineer II

SKU 7150 Categories ,
Location

Bangalore

Technical area

YoE

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Description

Amazon.com operates in a virtual, global eCommerce environment without boundaries, and operates a diverse set of businesses worldwide, including Retail, third party marketplaces, eCommerce platforms, web services for developers.
The Retail Systems function is responsible for building retail platforms, tools and automation required to manage selection, maintain competitive pricing, forecast demand, buy products and deal with vendors. Pricing Analytics and Operations is an integral part of Retail Systems enabling Amazon?s pricing strategy and operations. The team?s primary role is to provide on-time and accurate inputs to help make great pricing decisions. We build and execute on scalable & efficient processes to ensure Amazon?s price competitiveness. The tasks handled by this group have a direct impact on customer buying decisions and Amazon?s topline & profitability.

Opportunity:
Do you want to be part of the team that makes sure that Amazon keeps its ?best price??promise across millions of products worldwide? Are you seeking an environment where you can drive innovation? Are you a passionate self-starter? If the answer to the above questions is a resounding ?YES?? read on!
Responsibility:
Few key responsibilities are mentioned below:
· Provide support of incoming tickets, including extensive troubleshooting tasks, with responsibilities covering multiple products, features and services
· Work on operations and maintenance driven coding projects, primarily Java/ Python
· Software deployment support in staging and production environments
· Develop tools to aid operations and maintenance
· System and Support status reporting
· Collaborate with Ops/Tech teams for issue resolution

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