● Job Title:
○ Technical Program Manager
● Business Unit:
○ Mobility India
● Reporting to:
Senior Director – Program Management
● About Company:
Ola is India’s largest mobility platform and one of the world’s largest ride-hailing companies, serving 150+ cities across India, Australia, New Zealand, and the UK. The Ola app offers mobility solutions by connecting customers to drivers and a wide range of vehicles across bikes, auto-rickshaws, metered taxis, and cabs, enabling convenience and transparency for hundreds of millions of consumers and over 1.5 million driver-partners. Ola’s core mobility offering in India is supplemented by its electric-vehicle arm, Ola Electric, and India’s largest fleet management business. With its acquisition of Ridlr, India’s leading public transportation app and investment in Vogo, a dockless scooter sharing solution, Ola is looking to build mobility for the next billion Indians. Ola also extends its consumer offerings like micro-insurance and credit led payments through Ola Financial Services and a range of owned food brands through India’s largest network of kitchens under its Food business.
Ola was founded in 2011 by Bhavish Aggarwal and Ankit Bhati with a mission to build mobility for a billion people. For more details, visit www.olacabs.com/media
● Job Summary:
Technical Program Manager is responsible for programs/projects involving cross-functional teams focused on the delivery of products or systems or features. They own and manage projects and programs end-to-end, initiate, coordinate and communicate across groups effectively to provide ontime, within budget, high quality deliverables that meet customer/business expectations.
Drive multiple large-scale technical projects, working cross-functionally with product manager, designers, software development team, business operations, marketing, legal and external partners across organizations to guarantee a smooth and efficient product delivery.
Defines and implements cross-team processes to improve efficiency and delivery (SDLC), defines metrics to measure and monitor efficiency and effectiveness of the processes and drives adoption across organizations.
Monitors and tracks complex programs effectively by providing periodic updates to technical, non-technical teams and Sr.Management
Has the right balance of technical, project management and business/product acumen and manages delivery across SDLC serving as a single point of contact.
Handle multiple competing and changing priorities in a fast-paced environment
Manages stakeholders from different cross functional teams by setting expectations and providing frequent program/project updates.
3+ years of experience in a software engineering role and at least 2 years of delivery management experience in product organization
Understands the technical designs of the multiple projects and programs he/she is managing. Has deeper understanding of specific sub-systems and possess ability to drive technical discussions if needed.
Experience setting engineering organization from scratch and helping teams adopt engineering best practices.
Strong familiarity with Agile methodologies; Has ability to think strategically and execute methodically.
Excellent written and verbal communication skills. This includes excellent listening skills, concise communications and targeting the message to specific audiences
Experienced working in a fast-paced environment where continuous innovation is desired.