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Technical Program Manager

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Location

Bangalore, Mumbai

Technical area

YoE

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Description

About Titan
Titan’s mission is to empower aspiring businesses of all sizes, helping them grow and succeed. Starting with the first of it’s kind business-class email built to meet the needs of MicroSMBs and Solopreneurs — we want to build a suite of integrated products which allow small businesses to build a strong brand, communicate with their customers and manage customer relations meaningfully. Today, it is difficult, expensive and in some cases not even possible for businesses to achieve this.
Flock and Titan are our work collaboration and email suites respectively – developed by Flock. Flock is used by tens of thousands of companies around the world to collaborate within their organizations.
About the founder
Titan is founded by Bhavin Turakhia
Role Overview
FLock is looking for a Technical Program Manager who will own the delivery of all required integrations with the partners, plan and manage project schedules, anticipate project risks and provide mitigation strategies.What is the job like ?Plan and manage project schedules, anticipate project risks and provide mitigation strategies. You will, as need be, provide escalation management recommending engineering trade-offs and decisions aligned with business goals
Understand partner’s integration scope and requirements and create integration specification documents based on the same
Effectively document all the integration and delivery processes and create playbooks that can be used for further integrations of the same kind
Manage conflicts, drive effective teamwork, communication, and collaboration partnering across multiple business units with competing priorities
Identify opportunities, define and institutionalize processes for accurately capturing scope, dependencies, schedule, metrics, risks for program success, and effectively communicate the program status and updates/reports to all stakeholders on a regular cadence
Work closely with the Product team, and the Business Development team to understand the product and business requirements as well as with the partner’s implementation teams during various phases of engagement
Who should apply for this role ?Overall 7-8 years of software industry experience with 5+ years of experience managing large cross-functional software projects right from inception to launch seeing the full lifecycle with a deep understanding of agile methodologies
Experience providing cross-functional coordination with engineering, product, business development and inter/intra team communications to technical and non-technical groups
Knowledge of how integrations across various systems work through APIs
Experience working with tools to manage schedule, cost and risks of ongoing projects and provide reports to management
Excellent verbal and written communication skills, proven ability to build strong relationships and lead and influence cross-functional and partner teams
Exercise good business judgement skills to find short-term solutions working cross-functionally for difficult/tricky engineering problems while not sacrificing the long term goals.
Knowledge of web hosting industry and it’s control panels (cPanel, Plesk, WHMCS, etc.) will be a plus
Knowledge of JIRAPreferably a PMP or Agile PM certification
Strong drive to bring change, identifies opportunities and highly perseverant until they are realized
Challenges status-quo and always pushes for new, innovative and simple solutions
Excellent communication skills, somebody who can understand the business problem/domain fast and articulate problem/solution to different audience types (technical/business)
Obsessive ownership towards individual and team goals and does it right
Additional ResourcesRecommended – Detailed Intro to FlockFlock Intro videoAbout Flock’s PlatformOur Youtube Channel Client Case StudiesHow Ituran improved communication with FlockHow Dietitians on demand increased efficiency with FlockHow Hiyo created a virtual office for remote teams with Flock Benefits and Perks
We at Flock love our jobs. And it’s no surprise we get to work on exciting, new projects with some of the best brains in the industry, and that too in a vibrant atmosphere that is designed to be comfortable and conducive for our personal and professional growth. And Flock goes the extra mile to make you feel at home. We offer benefits ranging from affordable catered meals and even snacks on the house. Our workspaces are welcoming and fun, complete with bean bag chairs and ping pong tables. You are free to wear what makes you comfortable and choose the hours you keep, as a team. Oh, and we’ve got your family covered too, with great health insurance plans and other benefits. In short, everything you need to be your best self at work!

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