Technical Programme Manager

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Job Summary:

As a Senior Technical Program Manager, you will work closely with Product Managers and Engineering leads, Researchers to track and deliver releases on time and good quality. Use the lessons learned to drive process changes to constantly evolve the product development lifecycle and release processes.

During releases, monitor quality of the feature and incoming defects and work closely with teams to get to a release ready state within the parameters.

This is a challenging position with the opportunity to work collaboratively with professionals in several cross-functional areas, with a focus on enhancing the customer experience, improving the predictability of features delivered to the market

Essential Functions:

End to end handling of program/project delivery, stake holder management, cost and budgeting

Scheduling, Coordinating and management of releases across the enterprise for multiple project teams

Planning release lifecycles, managing risks for release scope, measure and monitor progress of releases

Coordinate with cross functional teams to track and delivery features to customers

Create & own project plans to drive execution of Product features capturing key risks &issues

Drive the planning and execution of releases from concept to GA. Collaborate with Product Managers, Engineering, QE and other functional areas to deliver throughout all the release phases.

Ensure all committed Features are developed and defects are addressed in releases per plan

Work collaboratively with cross functional Organizations including support for a product and process improvements

The lead release end game, document test plans/results, track bugs found and monitor bug

fix rate review metrics regularly with the teams for release readiness

Check for customer found defects and work with Engineering on prioritizing which ones need to be backported to applicable release trains

Keep management informed of key issues and changes that may impact expected business results

Job Requirements:

Must have strong oral and written communication skills

Must have strong interpersonal and relationship building skills

Must have strong aptitude for learning new technologies

Must have skills to effectively influence cross-functional teams

Must be able to facilitate teams to successful resolution of issues

Must have good negotiation, conflict management & resolution skills

Ability to work collaboratively and act in a lead role as a subject matter expert within a team environment to meet aggressive goals and pre-defined measurement criteria

Experience in JIRA and other Project management tools.

To be successful, individual in this role needs to apply creative thinking and come up with new process guidelines to improve engineering productivity & efficiency

This individual will apply attained experiences and knowledge in solving problems that are complex in scope

Demonstrate good judgment in solving problems as well as identifying problems in advance, and proposing solutions

Limited supervision and direction are provided, as this individual can operate and drive results and set priorities independently

The ideal candidate will be a proactive contributor

Experience in SDLC methodologies waterfall, Agile, Scrums

Experience – Min 7-15 Years in Program Management

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